Reference

Terms and Conditions That Govern Your bat99 Account

These terms set out what you agree to when you open and use a bat99 account — covering deposits, withdrawals, account conduct and what happens if something goes wrong.

Applies to all account holdersCovers JazzCash, Easypaisa, Raast transactionsSubject to local law and eligible regionsUpdated terms take effect on the published date
bat99 Terms and Conditions That Govern Your bat99 Account
HOW WE OPERATE

How bat99 Applies and Enforces These Terms

These terms are not a formality — they are how we keep every account on the platform treated the same way. Here is how we handle the areas that matter most to your account.

Account Security

Your account is protected by OTP verification on login and on every withdrawal request. If we detect unusual access patterns, we pause the account and contact you before any funds move.

Transaction Records

Every JazzCash, Easypaisa and Raast transaction is logged against your account with a reference number. You can see the full history in your account dashboard at any time.

Term Updates and Notice

When these terms change, the updated version is posted here with a clear effective date. We do not apply new rules to transactions that were already in progress before the update.

Dispute Handling

If you believe a term has been applied incorrectly to your account, raise it through live chat or email. We review the account log and respond with a written outcome within the window stated in our dispute policy.

TERMS CONTACT

How to Reach Us About These Terms

If a term is unclear or you want to raise a concern about how a rule has been applied to your account, our support team can clarify or escalate it. Reach us through the channels below — have your account ID ready so we can look up your specific case without delay.

Live Chat Open the chat window from any page while logged in. A support agent will pull up your account and walk through the specific term you are asking about.
Email Support Write to our support address for formal queries about account terms, transaction disputes or requests to close your account under these conditions.
Account Help Centre The help section inside your account dashboard covers the most common terms questions — payment limits, withdrawal conditions and account-conduct rules — in plain language.

Frequently Asked Questions About These Terms

These are the questions we hear most often about how these terms work in practice. If your question is not here, live chat can give you a direct answer based on your specific account situation.

Yes. Completing account registration means you have accepted these terms. You cannot deposit via JazzCash, Easypaisa or Raast or place any wager until you have agreed to them.

A term change does not affect a transaction already in progress. The new terms apply from the published effective date only — your active deposit is processed under the rules that were in place when you initiated it.

Contact support via email with your account ID and the date you registered. We will provide the version of the terms that was current on that date for your records.

Accounts can be suspended if we find evidence of fraudulent activity, multiple accounts linked to the same wallet, or attempted abuse of any promotional conditions. We notify you in writing before a permanent closure.

Raast withdrawals follow the same verification steps as all withdrawals — OTP confirmation and identity check. The Raast provider's own terms also apply to the transfer once it leaves our system.

Raise a formal dispute via email or live chat with your account ID and the transaction reference. We review the account log and send a written response as per our dispute-handling timeline.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.